Dixa

Dixa is a conversational customer service platform that unlocks customer loyalty at scale through an all-in-one AI-driven solution, making customer service social, easy, and proactive.

Why Dixa?

Dixa is an all-in-one conversational customer service platform that helps consumer brands unlock loyalty at scale. Powered by AI and enriched customer data, it enables personal, consistent, and proactive support across every channel. Intelligent routing, unified conversation timelines, smart automations, and a lightweight, easy-to-adopt interface give teams everything they need to deliver fast, contextual, and seamless service experiences.

Connect quickly. Scale efficiently.

What makes Dixa different is its human-centric approach and true omnichannel depth. By bringing every interaction, insight, and workflow into one place, it improves both the customer and agent experience. With advanced analytics, QA, and effortless integrations, Dixa transforms the service centre into an efficient, insight-rich growth driver – not just a support function.

Popular Integrations

Service Desk

Zendesk

Patchworks Zendesk Integration enables businesses to connect Zendesk with the rest of their tech stack—whether it’s your ecommerce platform, CRM, ERP, WMS, or marketing tools.

Accounting

Xero

Patchworks Xero Integration enables businesses to connect their Xero accounting software with the rest of their tech stack – whether that’s their eCommerce platform, CRM, WMS, and POS systems.

Ecommerce

SAP

Patchworks SAP Integration enables businesses to connect their SAP ERP with the rest of their tech ecosystem—whether it’s Shopify, Salesforce, your WMS, or CRM.

Ecommerce

Salesforce

Patchworks Salesforce Integration enables businesses to connect Salesforce with the rest of their tech stack.

Trending

Accounting

Sage

Patchworks’ Sage Integration enables businesses to connect Sage systems with the rest of their technology stack.

Accounting

Quickbooks

Patchworks Quickbooks Integration enables businesses to connect their Quickbooks accounting software with the rest of their tech stack – whether that’s their eCommerce platform, CRM, WMS, and POS systems.

ERP

Odoo

Integrate Odoo to your entire tech ecosystem with Patchworks.

CRM

HubSpot

Integrate HubSpot into your entire tech ecosystem with Patchworks.

Google Sheets

Patchworks connects Google Sheets to your ecommerce platform, WMS, CRM, PIM, and more—making it easy to sync data across sales, inventory, finance, and fulfilment.

Returns

ZigZag Returns

Make your returns process more profitable and reliable with our ZigZag Returns integration.

Marketing Platform

ZAP~POST

ZAP⁓POST is a dynamic Direct Mail marketing platform designed to enhance your digital marketing efforts by integrating seamlessly with your existing tech stack.

Marketing Platform

Yotpo

Yotpo is a powerful eCommerce retention marketing platform built to help brands grow through smarter, connected customer experiences.

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Get your personalised platform demo

To ensure you get the best from your personalised demo, we need to gather some information. This helps us match you with an expert who understands your needs.

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Book your meeting time

We’re happy to work around you and your schedule. Select a meeting day and time from below and we’ll be happy to discuss how Patchworks might be the right solution for you.

Partner application

Become a Patchworks Partner.

To make the most of your partnership application with Patchworks, we need to collect some details. This allows us to connect you with a representative who can address your specific requirements.

Shero

“You should have partnered with Patchworks yesterday. It saves time, cuts costs, and most importantly keeps your customers happy.”

Gentian Shero

Co-Founder & Chief Strategy Officer, Shero Commerce

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Book your meeting time

To determine if you are a suitable candidate for partnership, please schedule a brief call with a member of our partnerships team.

 

This conversation will help us gather essential information about you, your company, and your skill set.