Build custom AI Agents tailored to your enterprise operations
Take autonomous integration beyond standard workflows. The Patchworks AI Studio allows you to create, configure, and deploy custom AI agents equipped with your own tools, proprietary data sources, and strict corporate guardrails—all without writing a single line of code.
No-code 4-step builder
Connect custom APIs, prompts, & MCP servers
Enforce enterprise guardrails & permissions
Tailored AI workforce. Enterprise control.
Build visually with templates or plain text
Start from scratch, choose a ready-to-use template, or describe your agent’s goal in plain English. Patchworks automatically drafts the underlying profile, tasks, and guardrails for you.
Equip agents with custom tools & data sources
Give your custom agents dynamic capabilities by connecting them to your internal data sources, external MCP servers, custom prompts, and active Patchworks API endpoints,
Govern execution with strict enterprise guardrails
Define exactly what your custom agents can and cannot do. Set restricted inputs, require human sign-off for sensitive actions, and log every decision to maintain complete governance.
Deploy a custom AI Agent in 4 simple steps
Building enterprise-grade AI tooling no longer requires complex machine learning infrastructure or dedicated AI engineering sprints. With Patchworks Custom Agents, you can build production-ready agents in minutes.
Give your agent a name, role, and overarching operational goal (e.g., “Order Triage Agent” or “MergeBot for Duplicate Contacts”). Choose between conversational mode or scheduled background execution.
Define the specific sequence of actions your agent performs. Set triggers, condition checks, and automated response actions (e.g., “Filter failed NetSuite orders and post a daily summary to Slack”).
Set explicit boundaries to protect production data. Specify restricted inputs, control data access permissions, and mandate human approvals before changes go live.
Test your agent in a sandbox draft environment, verify logic parameters against live API payloads, and deploy directly to your active Patchworks environment.
What can you build with Custom Agents?
Order Triage & Exception Routing
Inspects failed NetSuite or ERP transactions, identifies missing customer records or inventory discrepancies, and routes the issue to the correct operations team on Slack.
Multi-System Data Enrichment & Merging
Scans incoming CRM leads (e.g., HubSpot or Salesforce), cross-references existing database entries via SQL queries, and automatically merges duplicate records on a scheduled timer.
Integration Error Root-Cause Analysis
Analyses raw exception logs across iPaaS connectors, isolates syntax errors, and sends an immediate mitigation checklist to your IT team.
Share what you build. Accelerate with ready-made templates.
Coming in late 2026, the Patchworks Marketplace will allow enterprise teams to upload custom agents for company-wide reuse or tap into pre-configured templates built by the Patchworks partner ecosystem. Every template remains fully editable, keeping the same tools, sources, and guardrails model so you can make it your own.
Want to be a launch partner?
Get a sneak preview of the Custom Agent designer and help shape pre-built templates for your commerce tech stack.
Common asked Questions
Platform Agents are pre-built, specialised agents provided natively out-of-the-box by Patchworks (such as the Implementation Agent or Health Monitor). Custom Agents are bespoke agents that you build yourself to execute specialised workflows unique to your business operations.
Custom Agents are scheduled for initial rollout in October – November 2026, followed by the Marketplace release in late Q4 2026. You can join our early access waitlist today to get priority onboarding.
No. Custom Agents feature an intuitive, no-code builder. You can describe your agent’s task in plain English using the “Build with AI” feature, or use standard dropdown configurations to define tasks, tools, and guardrails.
You can connect your agents to Model Context Protocol (MCP) servers, live API endpoints, custom prompts, and active Patchworks process flows—allowing agents to fetch real-time data and trigger actions across your tech stack.
Guardrails let you strictly define what an agent can read, write, or alter. You can restrict access to sensitive fields, limit query execution parameters, and require human approval before any action is executed on production environments.
Ready to build your autonomous integration workforce?
Join the waitlist for early access and be the first to build Custom Agents in the Patchworks AI Studio.
