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Connect Shipmate to Your Tech Stack with Patchworks

Streamline your shipping and logistics. Seamlessly integrate Shipmate with your ERP, eCommerce platform, and WMS to automate carrier selection, label printing, and tracking updates.

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Simplify multi-carrier shipping with Patchworks and Shipmate

Managing multiple carriers shouldn’t mean logging into multiple portals. Shipmate solves this by uniting your delivery services into a single, intuitive platform—allowing you to print labels, route shipments, and track orders across all your carriers effortlessly.

But to maximise your fulfillment speed, Shipmate needs to pull order data directly from where your sales are actually happening.

The Patchworks Shipmate connector automates the flow of logistics data between your front-end channels and your shipping operations. By connecting Shipmate to your eCommerce store (like Shopify or WooCommerce), your ERP (like NetSuite or Sage), and your warehouse software, Patchworks ensures order data lands in Shipmate instantly. Labels print faster, shipments go out sooner, and delivery errors vanish.

Why integrate Shipmate via Patchworks?

  • Instant Label Generation Eliminate the bottleneck at the packing bench. Automatically push order details from your storefront or ERP straight into Shipmate to instantly generate accurate, carrier-compliant shipping labels.

  • Smart Automated Carrier Routing Leverage Shipmate’s routing rules by feeding it real-time order data. Patchworks passes specific parcel weights, dimensions, and destinations instantly so Shipmate can select the most cost-effective carrier and service for every package.

  • Automated Tracking & Post-Purchase Customer Care The second a label is scanned, Patchworks routes the tracking number and carrier info back from Shipmate to your eCommerce storefront and CRM, triggering automated tracking emails that keep shoppers informed.

  • Flawless Peak-Season Performance When order volumes skyrocket during peak holiday trading, Patchworks and Shipmate work hand-in-hand to handle heavy data queues without lagging, keeping your dispatch desk running at top speed.

Popular Shipmate integration workflows

Patchworks orchestrates a frictionless loop of shipment data, keeping your inventory, customer communications, and delivery desk completely aligned:

  • Order to Shipment: Automatically export paid orders from your eCommerce store or ERP to Shipmate for immediate parcel creation.

  • Consignment Tracking: Fetch tracking references, carrier assignments, and shipping statuses from Shipmate to update your backend systems.

  • Despatch Confirmation: Push confirmed shipment data from Shipmate back to your ERP or storefront to automatically update order status, trigger fulfilment records, and keep stock levels accurate.

The Patchworks Advantage

  • Code-Free AI Data Mapping: Visually map your order fields with AI—including custom delivery notes or shipping preferences—directly into Shipmate’s configuration without writing code.

  • Centralised Error Handling: If an address is missing a vital field that would fail carrier validation, Patchworks catches it in the dashboard, letting your team fix it before it hits the printer.

  • Expandable Plug-and-Play Ecosystem: Easily plug Shipmate into existing workflows or build new ones with AI. If you decide to add an inventory system, a marketplace like Amazon, or a new ERP later on, Patchworks adapts instantly.

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Shero

“You should have partnered with Patchworks yesterday. It saves time, cuts costs, and most importantly keeps your customers happy.”

Gentian Shero

Co-Founder & Chief Strategy Officer, Shero Commerce

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