Fashion & Apparel
Castore
Castore used Patchworks to transform peak trading performance, cutting pricing update times from around five hours to just minutes while reducing errors and removing pressure on its ERP
Case Study
Process Flows
Design, automate, and orchestrate complex business logic. Without structural limitations.
Move beyond linear pipelines. Patchworks gives you a multi-directional, event-driven orchestration canvas to map out your entire enterprise ecosystem. Prompt the AI Implementation Agent to instantly construct complete, multi-step process flows on your canvas, so your technical talent can bypass manual plumbing and jump straight into optimisation.
Build and run complete integration workflows
Initiate data syncs on your terms
Configure workflows to execute automatically based on precise business actions. Set up real-time Webhooks to capture data the millisecond an event occurs (like a submitted checkout order), script manual API polling loops, or schedule automated cron-job execution intervals to keep legacy ERP databases in sync.
Branch data with surgical precision
Prevent unnecessary API consumption and clean up downstream processing. Utilise multi-layer conditional routing shapes to evaluate payloads in real-time. Easily route data down separate, customised workflow pathways based on country codes, stock fulfilment rules, wholesale vs. retail orders, or VIP customer tiers.
Handle complex nested arrays natively
High-volume commerce runs on complex data sets. Use our canvas looping shapes to safely unnest, iterate over, and evaluate individual array elements within a payload—such as splitting a multi-item bulk order into distinct inventory fulfilment actions—without writing long, convoluted recursive code blocks.
Initiate data syncs on your terms
Configure workflows to execute automatically based on precise business actions. Set up real-time Webhooks to capture data the millisecond an event occurs (like a submitted checkout order), script manual API polling loops, or schedule automated cron-job execution intervals to keep legacy ERP databases in sync.
Branch data with surgical precision
Prevent unnecessary API consumption and clean up downstream processing. Utilise multi-layer conditional routing shapes to evaluate payloads in real-time. Easily route data down separate, customised workflow pathways based on country codes, stock fulfilment rules, wholesale vs. retail orders, or VIP customer tiers.
Handle complex nested arrays natively
High-volume commerce runs on complex data sets. Use our canvas looping shapes to safely unnest, iterate over, and evaluate individual array elements within a payload—such as splitting a multi-item bulk order into distinct inventory fulfilment actions—without writing long, convoluted recursive code blocks.
Why use Process Flows?
Process Flows give you an observable, structured way to design, automate, and manage enterprise-grade integrations.
By utilising our visual canvas as the operating foundation for the AI Implementation Agent, your teams can deploy complex pipelines instantly using plain-English commands—safely tracking data transformations and real-world complexity without maintenance fatigue.
Design real-world workflows
Automate end-to-end processes
Contextual AI error handling
Reusable and scalable flows
Full visibility and debugging
Production-ready by default
Accelerate your roadmap
Reduce maintenance overhead
Visual process orchestration—automated by AI.
Skip building complex workflows piece-by-piece. Use plain language prompts to direct the AI Implementation Agent, which maps out your physical retail operations automatically on a clean, visual canvas that your entire team can understand.
Trigger-driven automation
Start flows automatically based on real-time retail events—such as new order drop webhooks, stock updates, precise cron schedules, or instant API calls.
Audit-ready transparency
Maintain complete visibility into your ecosystem. Track every single transactional payload across your flows with real-time logging, proactive error monitoring, and granular data replay tools.
Flexible logic and routing
Seamlessly handle complex, real-world retail edge cases. Apply advanced filters, conditional data routing, and multi-path branching to ensure payloads arrive at the correct destination every time.
Reliable execution at scale
Run high-volume retail transactions with total confidence. Built-in error-handling logic, automatic failure retries, and high-concurrency infrastructure ensure your pipelines never drop a webhook under pressure.
Connect to your core commerce systems
Certified integration for Shopify
Connect Shopify to your ERP, WMS, marketplaces and marketing tools with reliable, real-time data flows. Build, test and deploy integrations faster using sandbox environments—reducing risk, accelerating go-live, and eliminating manual work.
Reliable NetSuite integrations for retailers
Connect NetSuite with Shopify, WMS, 3PLs, and marketplaces to keep orders, inventory, and financial data perfectly in sync.
Automate complex workflows, reduce errors, and gain real-time visibility across your entire operation.
Streamline fulfilment with Veeqo integrations
Connect Veeqo with Shopify, ERP, and marketplaces to automate order routing, inventory updates, and fulfilment workflows.
Keep stock accurate, ship faster, and maintain full visibility from checkout to delivery.
Proven by retailers operating at scale
0
%Reduction in Error Rates
“What surprised me was just how effortless it was. Once the data was prepared properly, Patchworks moved it into Shopify incredibly fast.”
Andy Richley
Head of Tech, Castore
0
Total Managed Flows
“Patchworks offers a great portfolio of integrations and are working towards many more.”
Paula Abisolo
Omni-Channel Delivery Lead, Mint Velvet
Common asked Questions
With the AI Implementation Agent, what used to take hours of manual mapping and endpoint configuration now happens in minutes. Simply describe your required integration flow in plain English, and our native Flow Builder automatically designs the complete workflow directly on your visual canvas, ready to run.
No. The platform allows anyone on your team to build end-to-end integration flows using simple language commands. The AI Implementation Agent handles the heavy lifting by automatically resolving field translations and setting up necessary system actions behind the scenes.
Process Flows feature robust, automated error handling built straight into their foundation. When constructing your integration, the AI Implementation Agent uses deep contextual awareness to automatically inject try-catch shapes and safety logic. It flags potential schema conflicts—like currency ID mismatches—before they cause silent data failures in production.
Absolutely. While the agent accelerates setup by laying down the functional architecture, you retain total programmatic control. You can manually add custom filters, build branching paths, or directly write custom PHP or Node.js scripts straight into the canvas blocks to handle advanced, bespoke data rules.
Yes. Process Flows are engineered to orchestrate data across your entire commerce ecosystem. The platform connects seamlessly with major storefronts, enterprise ERPs, specialised WMS platforms, and marketing apps using our vast library of certified retail connectors.
Yes, they are engineered for enterprise-scale reliability and strict governance. To guarantee security, all agent-constructed flows are safely built inside a draft version control environment first. This ensures your team can fully test and verify the integration against your QA standards before any live data moves.
Average Review Score on G2
Proven by retailers operating at scale
Home Furniture & Interiors
ABASK
Patchworks provided ABASK with a robust integration platform, along with consultancy and training to ensure a smooth transition.
Case Study
Fashion & Apparel
Mint Velvet
Mint Velvet used Patchworks to connect its systems, improve visibility and scale more smoothly.
Case Study
