“With Patchworks, you can easily set up new connectors thanks to their standard templates. By using the same site and architecture for each of your sites, you become much more agile in launching projects, which is one of the things that has really powered our growth. We’ve been able to take on opportunities that would take other companies 6 months but because we’ve got that scalable architecture in place, we can do it a lot faster”
Luke Lennon
Tech Operations Analyst at Castore
Premium sportswear brand, Castore, partnered with Patchworks to streamline and scale its operations. Seeking to enhance their integration capabilities, Castore looked to Patchworks to integrate their ecommerce platform Shopify Plus, with their ERP, Netsuite, and logistics provider, GXO, and third-party applications. As a result, the brand experienced a full 3PL migration project, across all locations, in just 8 weeks, thanks to the Patchworks Core iPaaS functionality. This collaboration enabled Castore to deliver a superior customer experience while supporting their rapid growth and expansion in the competitive sportswear market.
Castore’s Story
Castore was founded in 2015 by brothers Thomas and Philip Beahon in the UK and provides sports apparel and retail technology to over 60 sporting clubs and associations globally including the England Cricket Club, McLaren and Red Bull F1, German Champions Bayer Leverkusen and Hendrick Motorsports with the group valued at $1Bn.
Winning a sporting team involves not just top class apparel but also standing up a cutting edge tech stack including Shopify, Oracle Netsuite and fulfillment partner GXO. Early in their journey, Castore selected Patchworks to integrate these systems due to the robust power of their iPaaS platform and knowledge of the systems involved.
The Challenge: Why Castore Chose Patchworks
Castore needed to integrate their ecommerce platform, Shopify Plus, with critical systems like their ERP, NetSuite, logistics partner, GXO, and various third-party applications. The goal? Seamlessly connect these systems to enhance order processing, inventory management, and sales operations. With a rapid expansion in both domestic and international markets, the need for reliable, scalable integration became essential to support their aggressive growth plans.
Castore chose Patchworks as their iPaaS for its proven integration expertise with GXO, Shopify, and Netsuite. Patchworks’ platform reliably supports high transaction volumes, with over 33 million transactions processed during November and BFCM 2023 – ensuring seamless connectivity and efficient operations crucial for Castore’s rapid growth and superior customer experience.
The Solution: How Castore Uses Patchworks
Handling high-volume traffic efficiently, Patchworks enables Castore to bring in new technology and onboard new sports brands effortlessly. The introduction of inventory management software, Stockr, helps Castore to accurately manage inventory in real-time across all stores which is crucial for maintaining Castore’s high standards of performance and customer satisfaction. Integration of a new team or brand website into Castore’s tech stack has been done via Patchworks in just 4 hours – enabling Castore to grow from seven team and brand sites, to 40 within 24 months.
Why Patchworks?
Castore trusted Patchworks because of its expertise in integrating the systems they rely on. Patchworks’ robust platform enabled Castore to manage high-traffic events, onboard new sports brands seamlessly, and introduce advanced inventory management tools like Stockr for real-time accuracy. This comprehensive solution provided Castore with the flexibility to quickly respond to market demands while maintaining top-tier performance standards.
The Results
Through partnering with Patchworks as their iPaaS, Castore achieved rapid onboarding of new clubs, accelerated the integration of new brands, and supported significant business growth, ensuring seamless operations and enhanced scalability.
On speed of delivery, the brand benefited from:
- A Single warehouse and ERP has been integrated to over 40 Shopify Plus stores. This integration enables real-time data synchronisation, improving inventory management, order fulfilment, and reducing errors across all stores.
- A full 3PL migration project across all locations delivered in just 8 weeks, thanks to the Core iPaaS functionality
- Integration of a new team or brand website into Castore’s tech stack in just 4 hours – enabling Castore to grow from seven team and brand sites, to 40 within 24 months.
