Fashion & Apparel
Gymshark
Realising their current IT infrastructure wasn’t equipped to handle the brand’s extraordinary growth, Gymshark set out to look for a new solution.
Case Study
MCP Server
Connect your commerce stack to AI—and let it take action.
The Patchworks MCP Server turns your integrations into agentic commerce infrastructure. Connect tools like ChatGPT, Claude, or Gemini to your stack, query real-time data, and triage issues—securely and in minutes.
Turn AI into an operator across your tech stack
On-demand system intelligence
Let AI assistants query data and monitor operations across your integrations—from orders and inventory to customers and fulfilment.
Trigger insights in seconds
From failed orders to syncing inventory issues, AI can surface Patchworks intelligence with a simple question.
Granular governance layer
Expose your systems to AI safely using predefined tools and permissions—built on Patchworks’ enterprise-grade security.
Why connect your stack to AI with MCP?
Patchworks’ MCP Server gives AI assistants real, secure access to your integrations—so they can query data, trigger workflows, and support operations without adding complexity to your stack.
AI-ready infrastructure
Faster operations, less manual work
Zero-refactor AI integration
Hosted and easy to deploy
Secure, controlled access
Real-time data and actions
Built for scale and complexity
Future-proof your commerce stack
Connect AI in minutes
Link AI assistants like ChatGPT, Claude, or Gemini to your Patchworks environment using MCP. No complex setup—just secure, structured access to your integrations.
Natural language orchestration
Ask AI to check your workflows and fix issues faster. MCP turns natural language into operational monitoring across your systems—without you leaving your AI.
Proactive AI guardrails
Monitor how AI interacts with your workflows using logs, alerts, and execution tracking. Stay in control while AI handles the heavy lifting.
Custom tools for your workflows
Define and expose the exact actions AI can take—from reviewing orders to running operations diagnostics—tailored to your business logic and integrations.
Full lifecycle control
All AI interactions are governed by permissions and structured tools, ensuring safe, controlled access to your systems and data.
Connect to your core commerce systems
Certified integration for Shopify
Connect Shopify to your ERP, WMS, marketplaces and marketing tools with reliable, real-time data flows. Build, test and deploy integrations faster using sandbox environments—reducing risk, accelerating go-live, and eliminating manual work.
Reliable NetSuite integrations for retailers
Connect NetSuite with Shopify, WMS, 3PLs, and marketplaces to keep orders, inventory, and financial data perfectly in sync.
Automate complex workflows, reduce errors, and gain real-time visibility across your entire operation.
Streamline fulfilment with Veeqo integrations
Connect Veeqo with Shopify, ERP, and marketplaces to automate order routing, inventory updates, and fulfilment workflows.
Keep stock accurate, ship faster, and maintain full visibility from checkout to delivery.
Proven by retailers operating at scale
0
%Reduction in Error Rates
“What surprised me was just how effortless it was. Once the data was prepared properly, Patchworks moved it into Shopify incredibly fast.”
Andy Richley
Head of Tech, Castore
0
Total Managed Flows
“Patchworks offers a great portfolio of integrations and are working towards many more.”
Paula Abisolo
Omni-Channel Delivery Lead, Mint Velvet
Common asked Questions
The Patchworks MCP (Model Context Protocol) Server connects your integration layer to AI tools like ChatGPT, Claude, and Gemini. It allows AI assistants to securely query data, trigger workflows, and interact with your systems in real time.
With MCP, AI can move beyond insights and take action. This includes querying live data, triggering workflows (like syncing inventory or retrying failed orders), and interacting with your integrations using natural language.
Setup is quick. The Patchworks MCP Server is fully hosted, so you can connect your AI tools and start interacting with your integrations in minutes—no additional infrastructure required.
Basic familiarity with integrations and APIs helps, but you don’t need to be a developer to get started. The MCP Server is designed to make interacting with your systems via AI simple and accessible.
Yes. MCP uses structured tools and permissions to control exactly what AI can see and do. You define the scope of access, ensuring your data and operations remain secure and governed at all times.
Absolutely. You can define and restrict the tools available to AI, meaning it can only perform approved actions within your workflows.
Yes. MCP sits on top of your existing Patchworks integrations, so there’s no need to rebuild anything. It simply exposes your current workflows and systems to AI in a controlled way.
The MCP Server is designed to work with AI assistants that support the Model Context Protocol, including tools like ChatGPT, Claude, and Gemini.
No. MCP is designed to support and accelerate teams—not replace them. It reduces manual effort, speeds up operations, and allows both technical and non-technical users to work more efficiently.
AI is rapidly moving from insight to execution. Businesses that enable AI to interact with their systems will move faster, reduce manual work, and adapt more easily to new commerce models. MCP ensures your stack is ready for that shift.
Average Review Score on G2
Proven by retailers operating at scale
Home Furniture & Interiors
Cox & Cox
Patchworks have enabled Cox & Cox to focus on continuing to scale and grow their business, with year on year growth at 20%.
Case Study
Consumer Electrics & High-Growth Retail
F-Musiikki
F-Musiikki partnered with Shero Commerce, Shopify Plus and Patchworks to overhaul their ecommerce platform – delivering a fast, future-proof solution in just 8 weeks.
Case Study
