“Patchworks’ communication via the Patchworks Dashboard and Slack has been great. Not only are we able to communicate directly with coders and engineers, but we also receive regular updates, feedback and advice from the Director of Sales and other senior members of the team.”
Riaz Mohamed
Warehouse Manager at Manière De Voir
Patchworks helps Manière De Voir integrate
The challenge
Manière De Voir have been a part of the Patchworks family since 2017, when we integrated the brand’s Shopify Plus store with their Peoplevox warehouse management system.
Before implementing the Patchworks platform, the Manière De Voir team were manually processing orders – which, as they started to scale, put a huge strain on their resources. With the brand’s rapid growth and big ambitions, they needed an infrastructure that could automatically sync orders with their warehouse system. So we set them up on the Patchworks iPaaS.
The results
Powered by their Patchworks integration, Manière De Voir were able to process orders quickly and efficiently, with on-hand support from our engineers as the brand continued to grow. Fast-forward to 2020, and Manière De Voir are now live with Tapestry 5.1, the latest version of the Patchworks platform. The migration to this platform means Manière De Voir will automatically see updates and improvements as we roll them out across Patchworks, as well as enjoying more control over their service schedules. The new version also includes a separate dashboard for service logs, giving them visibility over how long each sync took and details of any errors that were encountered.
Alongside this launch, Manière De Voir have upgraded to our Enterprise Support Package. Because the brand’s growth is largely driven by product drops and huge spikes in traffic, this extended level of support is tailored to help Manière De Voir execute every single launch and sales event perfectly – paving the way for even more success as time goes on.
Here’s a quick look at what the Patchworks platform does for Manière De Voir, and for hundreds of other fast-growing brands.
